Privacy Policy
Your health information is sensitive. Here's how we protect it.
Effective Date: October 24, 2024 | Last Updated: October 24, 2024
At HydraVerse Wellness, we are committed to protecting your privacy and handling your data with the utmost care, in full compliance with the Australian Privacy Principles (APPs). This policy outlines how we manage the personal and health information we collect through our hydration strategies, nutritional assessments, and healthy cooking workshops.
1. Information We Collect
Personal Data
Full name, secure email address, contact number, and residential address for service delivery.
Health Records
Dietary requirements, medical history, lifestyle habits, and data from clinical nutritional assessments.
Genetic Data
Where opted-in, specific markers derived from DNA testing to refine nutritional strategies.
Usage Data
Technical logs regarding your interaction with the HydraVerse Wellness digital platform.
2. How We Use Your Information
- Personalization: To tailor nutritional plans and hydration strategies specifically to your physiological needs.
- Communication: To provide essential updates regarding your wellness journey and respond to inquiries.
- Corporate Reporting: For workplace programs, we provide anonymized, aggregated data to improve employee health outcomes without identifying individuals.
- Development: Internal research to enhance our evidence-based wellness methodology.
3. Data Security and Retention
We leverage industry-standard SSL encryption and secure, Australian-based servers to ensure your wellness consultation privacy is never compromised. Access controls are strictly enforced, ensuring only authorized practitioners view sensitive health records.
Health records are retained for a minimum of seven years in accordance with Australian legal requirements, after which they are securely destroyed or de-identified for ongoing longitudinal research.
4. Your Rights and Choices
Under the Privacy Act, you have the right to access, correct, or request the deletion of your personal data. We empower our clients to own their health information journey.
Questions or Complaints?
If you have concerns regarding how your data is handled, please reach out to our designated Privacy Officer at HydraVerse Wellness.
Contact Privacy Officer